Event Waiver: All Riders must read and sign the event waiver before riding in the event, the event waiver is sent to all riders via email once they have registered for the event, if you have any problems regarding the waiver please contact info@quadcrownmtb.com.au



Refund/ Transfer Policies:



Participants now have the option to purchase ticket protection, this will allow them to get a full refund up until the day of the event if they meet the criteria set by the ticket protection company, this criteria can be seen here.



We are no longer able to offer refunds to riders who do not select this option. Instead, we can provide transfers under the following conditions:

• If the event is more than one month away, you may transfer your entry to another rider or to a different Quad Crown event.

• If the event is less than one month away, transfers are only available to another rider.

• If the event is less than one week away, transfers are not available.



Covid-19: The parties acknowledge that, as at the time of purchase, there is a respiratory outbreak caused by Covid-19 that is impacting Australia. The parties agree that where it is impossible or impractical for the performances to take place due to any cause or event in connection with Covid-19 pandemic that is not reasonably within the control of the promoter, then the Performance will be cancelled and the parties will have no further liability to each other, the ticket purchaser will be refunded any monies paid to the promoter less any booking fees paid to the ticket agent and credit card fees paid to the ticket purchasers bank.





Events company: This is event is run by Quad Events Pty LTD.



Terms and Conditions are Binding: Tickets to the Event are sold or given and admission to the Event is granted on the express condition that you are bound by these Event Terms and Conditions and any other rules and regulations issued by the Promoter (Event T+Cs). By purchasing an Event ticket you agree to be bound to the Event T+Cs.





Directions of Event Staff: You must follow the reasonable directions of Event staff as required and comply with the law at all times during the Event.





Ticket Purchase Limits: The Promoter reserves the right to enforce published ticket purchase limits and cancel any tickets obtained above said limits in any one transaction or by any one customer. If you exceed the stated ticket limit, you may have all or any of your order and tickets cancelled without notice by Promoter in its discretion. This includes orders associated with the same name, email address, billing address, credit card number or other information.





Your Personal Information: Pursuant to your booking, Promoter may need to collect and keep personal information about you including your name, address, credit card or payment details, telephone number and the names of all ticket allocations. Unless you tell us otherwise, Promoter may disclose your contact details to third parties if you elect to receive such information at time of ticket purchase so they can provide you with promotional material about other events and products. Promoter may also need to disclose your personal information as required by law or as permitted under the Privacy Act 1993. If you have any questions about how Promoter will handle your personal information, please contact info@quadcrownmtb.com.au . Please note that all payment information is handled by Stripe and subject to their T&C, no information on Credit Cards is collected or stored by Flicket Ltd.





Promoter’s Liability: The services provided by Promoter will be rendered with due care and skill to the extent required by Part 4 of the Consumer Guarantees Act 1993. Apart from such statutory liability, Promoter and the owner and/or lessee of the Event Site will not be liable or responsible for any injury, damage or loss suffered or incurred by you or any person entering or when you enter or are on the Event Site whether caused by the negligence of Promoter or that of the owner and/or lessee of the Event Site (or their respective employees, contractors or agents), whether arising in tort, contract, bailment or otherwise - all such injury loss or damage to person or property is at your own risk.





Indemnity: You agree to indemnify Promoter and owner and/or lessee of the Event Site against any loss or damage



Promoter and/or Event Site owner and/or lessee may suffer arising out of your negligence or breach of the Event T+Cs.



Release: To the full extent permitted by law, you waive all legal rights of action against and fully release Promoter and owner or lessee of the Event Site (and their respective executive members, directors, officers, employees, volunteers, contractors or agents) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss for any default, failure or negligence (to the extent permitted by law) in relation to entry to and presence on the Event Site.





Risk: Entry to the Event Site is at your own risk. Without limiting the generality of this:



- appropriate footwear and clothing must be worn at all times at the Event Site;



- you must not mosh, crowd surf or stage dive;



- ear plugs should be worn if necessary.



To the extent permitted by law, Promoter takes no responsibility for any hearing damage or loss caused by excessive noise or injury caused by your failure to follow Promoter’s directives. In the event of injury or illness Promoter may, at your cost, arrange medical treatment and/or emergency evacuation as deemed essential for your safety.





Enforceability: Any provision of these Event T+Cs which is or becomes unenforceable shall not invalidate the other provisions of these Event T+Cs.





Online Ticketing Support: If you are experiencing difficulties with purchasing a ticket or the ticketing page, please



Contact: 9:00am – 7:00pm NZT (Monday – Sunday)



Email: support@flicket.co.nz



Subject to this clause, the Promoter is not liable for any loss, damage or compensation as a result of the Event being cancelled, postponed, relocated or changed for any reason.



There will be no refund of any unused portion of an Event Ticket if you or your invitees are asked or forced to leave the Event for any of the reasons set out in the Event T+Cs or if you decide not to attend the Event. You are responsible for checking the age minimum for the Event. No refunds will be processed if you are denied entry due to not having valid ID for admittance to the Event Site.





Environment: Promoter cares for the environment and community. Please be respectful and place any litter in the bins provided around the Event Site. Be waste and water-wise - thank you.